Contact Us

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Want to make a report about online criminal content?

We can take reports of:

  • Child sexual abuse content hosted anywhere in the world;
  • Criminally obscene adult content hosted in the UK;
  • Non-photographic child sexual abuse images hosted in the UK.

We can only take reports through our five step process here.

Want to make a complaint?

To make a general complaint about the IWF’s service delivery including the behaviour of members of staff or to appeal against an assessment leading to a notice to remove content or the inclusion of a webpage on the IWF child sexual abuse content block list please go to the complaints section.

Other ways to contact us

Our postal address is:

Discovery House
Vision Park
Chivers Way

CB24 9ZR

Our office telephone number is: +44 (0)1223 20 30 30 (opening hours 8:30am - 4:30pm).

 Please note that we cannot take reports over the phone nor advise on issues outside our remit.

Journalists with any media enquiries please call +44 (0) 7929 553679.

Co-funded by the European Union Safer Internet Thinkuknow INHOPE UK Council for Child Internet Safety Investors In People Child rights Connect Nominet European Financial Coalition