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Useful links

Our work specifically relates to criminal online content and most of our reports are about child sexual abuse material online.

We know people experience a lot of other issues online that we unfortunately can’t help with. We have therefore provided a list of different organisations, websites and resources below to help you find the right person to speak to or website to visit which can help you with your issue.

Useful Links

  • Anti-eating Disorder Websites
    • Beat Eating Disorders is a UK charity for people with eating disorders and their families. They are working with internet service providers to stop these websites in the UK.
  • Chatroom Safety
    • Thinkuknow has published guidelines on online chatroom safety.
  • Children's charities

    Action for Children  supports and speaks out for the most vulnerable children and young people in the UK. 

    Childnet International  is a non-profit organisation working to help make the internet a great and safe place for children.

    • The European NGO Alliance for Child Safety Online  (eNACSO) is a network of children’s rights organisations from across the European Union (EU) working for a safer online environment for children.

    • The Lucy Faithful Foundation  is the only UK-wide children protection charity dedicated solely to reducing the risk of children being sexually abused. They work with entire families that have been affected by abuse including: adult male and female sexual abusers; young people with inappropriate sexual behaviours; victims of abuse and other family members.

    NSPCC  is the National Society for the Prevention of Cruelty to Children.  NSPCC has set up ChildLine  which is the UK’s free, confidential helpline for children and young people. Trained counselors are on hand 24 hours a day to provide advice and support by phone and online.

    • The Marie Collins Foundation is the UK charity enabling children who suffer sexual abuse and exploitation via internet and mobile technologies to recover and live safe, fulfilling lives.

  • Computer Crime

    Get Safe Online  is the UK’s national internet security awareness initiative. The initiative educates, informs and raises awareness of internet security issues to encourage confident, safe use of the internet.

    • The NCCU has brought together specialists from the Police Central e-Crime Unit in the Metropolitan Police Service and SOCA Cyber to create expert technical, tactical intelligence and investigation teams.

  • Copyright Issues

    Federation Against Copyright Theft (FACT): FACT's primary purpose is to protect the United Kingdom's film and broadcasting industry against counterfeiting, copyright and trademark infringements.

  • Counselling

    Counselling Directory  provides the public with profiles of counsellors across the UK, detailing the areas of counselling each offers and the fees they charge. The website also contains information on emotional disorders and statistics. 

  • Cyberbullying

    ChildLine: NSPCC has set up this website especially designed for children and young people who would like free confidential information on issues such as cyberbullying or abuse.

    NoBullying.com offers expert advice for young people and adults alike on bullying, providing resources and guidance. 

  • Fraud and Financial Scams

    Action Fraud is a national public facing organisation to help tackle fraud in UK. Action Fraud is supported by the National Fraud Authority.

    Bank Safe Online  is the UK banking industry's initiative to help online banking customers stay safe online. This site is run by the UK Payments Administration on behalf of its member banks.

  • Gaming

    Thinkuknow provides safety advice for online games.

    • The Association for UK Interactive Entertainment  (UKIE) is the UK’s leading videogames trade body.

  • Gore Sites
    • The US-based Internet Computer Crime Centre takes reports of internet related criminal complaints, including gore sites. Details of American laws regarding obscene material can be found here
  • Grooming

    • The NCA's CEOP Command (formerly the Child Exploitation and Online Protection Centre) works with child protection partners across the UK and overseas to identify the main threats to children and coordinates activity against these threats to bring offenders to account.

    • You should contact your local police if you need immediate assistance.

  • Hate Crime

    True Vision gives you information about hate crime or incidents and how to report it.

    Quilliam is the world’s first counter-extremism think tank set up to address the unique challenges of citizenship, identity, and belonging in a globalised world.

  • Human Trafficking

    • The Polaris Project  provides a hotline to report human trafficking.  

  • International Hotlines

    INHOPE  is the International Association of Internet Hotlines. INHOPE represents internet hotlines worldwide, supporting them in their aim to respond to reports of illegal content to make the internet safer. To find the equivalent hotline of the IWF in a specific country click here.

  • Internet Stalking

    Network for Surviving Stalking is a charity that offers advice and information to people affected by stalking.

  • Legal Issues
  • Mobile Phone Issues

    • The British Board of Film Classification  (BBFC) provides the independent framework that underpins the Mobile Operators' code of practice for the self-regulation of content on mobile. The Classification Framework defines content that is unsuitable for customers under the age of 18 and is based on the BBFC’s Classification Guidelines for film and video.

    • The Mobile Broadband Group  (MBG) brings together all the UK mobile network operators (O2, Vodafone, Three and EE) to work across a range of self-regulatory initiatives and public policy issues in the mobile sector. 

  • Online Safety

    BBC Webwise  is the BBC's beginner's guide to the internet.

    Childnet International  is the children's internet charity committed to helping to make the internet a great and safe place for children.

    Click Clever Click Safe  is a UK Council for Child Internet Safety campaign aimed at young people and parents. 

    • The European NGO Alliance for Child Safety Online  (eNACSO) is a network consisting of children’s rights NGOs from across the EU working for a safer online environment for children.

    • The Family Online Safety Institute, is an international, non-profit organisation of internet leaders working to develop a safer internet.

    Friendly WiFi is the world’s first accreditation scheme designed to keep children safe online when they use public WiFi. The scheme has been set up to check that UK businesses who offer their customers WiFi, have the right filters in place to block illegal websites and images.

    Get Safe Online  is a joint initiative between HM Government, the Serious Organised Crime Agency (SOCA) and private sector sponsors from the worlds of technology, retail and finance to provide unbiased, user-friendly advice about online safety for consumers and smaller businesses.

    Insafe is a European network of Awareness Centres promoting safe, responsible use of the internet and mobile devices to young people.

    InternetMatters.org is able to provide information for parents and children regarding a number of issues including Cyberbullying, Sexting, Online Grooming and more. Their guides contain a number of ways to approach the subject of Internet Safety.

    ParentInfo is a collaboration from CEOP and The Parent Zone which provides high quality information to parents and carers about their children's wellbeing and resilience. 

    Parents Protect!  is a child protection campaign that delivers training to parents, carers and professionals and also operates an educative website designed to raise awareness to child sexual abuse, internet safety and to give you the information you need to protect children.

    Parenting in the Digital Age (PitDA) is an advice website for parents, run by Parentzone.

    • UK Safer Internet Centre has published this resource containing Safety Tools on Social Networks and other Online Services. The page explains safety features across the different social networks including how to find them and their implementation.  

    • The Thinkuknow website is run by the Child Exploitation and Online Protection (CEOP) Centre and contains information on internet safety for young people and their carers/teachers. A suite of short films produced by ThinkUKnow explain the importance of talking about sexting with children and how the IWF, and ThinkUKnow work together to remove abuse images of children. 

    • The UK Council for Child Internet Safety (UKCCIS)  brings together organisations from industry, charities and the public sector to work with the Government to deliver the recommendations from Dr Tanya Byron's report - Safer Children in a Digital World.

  • Online Terrorism

    • The government has developed a reporting mechanism for members of the public to refer what they believe to be unlawful terrorist material directly to the police for its removal.

  • Phishing

    Anti-Phishing Working Group (APWG)  is an industry association focused on eliminating the identity theft and fraud that result from the growing problem of phishing and email spoofing.

    Bank Safe Online  also has a reporting mechanism for financial and banking scams.

  • Photographs of Children

    Stop it Now! UK and Ireland  is a child abuse prevention campaign that helps adults to play their part in prevention through providing sound information, educating members of the public, training those who work with children and families and running a freephone confidential helpline

  • Rating and Filtering

    • The British Board of Film Classification  (BBFC) framework defines content that is unsuitable for customers under the age of 18 and is based on the BBFC’s Classification Guidelines for film and video.

  • Revenge Porn

    • Operated by South West Grid for Learning, the Revenge Porn Helpline offers free, confidential advice and support for victims of revenge porn. 

  • School Safety Advice

    Parents Protect!  is a child protection campaign that delivers training to parents, carers and professionals and also operates an educative website designed to raise awareness to child sexual abuse, internet safety and to give you the information you need to protect children. 

    Teachtoday provides information and advice for teachers, head teachers, governors and other members of the school workforce about the positive, responsible and safe use of new technologies.

  • Spam

    Spamhaus  tracks the internet's spammers, spam gangs and spam services, provides dependable real-time anti-spam protection for internet networks, and works with law enforcement to identify and pursue spammers worldwide.

  • Suicide Websites

    PAPYRUS  is a UK charity committed to suicide prevention, including the closing down of websites that encourage suicide.

  • Useful Documents
  • Victim Support

    • The National Association for People Abused in Childhood  (NAPAC) is a registered charity providing support and information for people abused in childhood.

  • Video

    • The British Board of Film Classification (BBFC)  is an independent, non-governmental body, which has classified cinema films since it was set up in 1912, and videos since the passing of the Video Recordings Act in 1984.

  • Internet Safety
    • UK Safer Internet Centre has published extensive guidance on how to stay safe on the internet. They have advice for children, parents and teachers.
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