Internet Watch Foundation Accountability

IWF operations are accountable to the Board of Trustees, industry Members and our stakeholders. IWF governance arrangements, Annual Reports and details of our operational activity are available on our website. Our staff are supported by full welfare structures and are subject to enhanced Disclosure and Barring Service checks (formally called Criminal Records Bureau checks).

Our Hotline systems, assessment, security and processes are inspected by independent auditors such as forensic, academic and law enforcement professionals; the most recent being in March 2015 (PDF, 302KB). The inspection found IWF to be compliant with best practice standards. Our information systems and security are also independently inspected and we are ISO 27001 compliant

An INHOPE quality assurance inspection was carried out in November 2014 by Terry Jones, an independent consultant employed by INHOPE. He concluded the IWF to be an “outstanding example of how a Hotline should operate”. This report is being presented to the IWF Board early in 2015, and will then be made available on our website.

There have been four reviews of our role and remit, governance and procedures. These reviews included consultation with government, police and other key stakeholders.

In January 2014 we published the results of a human rights audit by former Director of Public Prosecutions Lord Ken Macdonald.

Our policies, strategies and procedures are compliant with company law and charity commission regulations.
Our policies; minutes of our Board meetings; details of Trustees and senior staff; our funders; accounts; details of companies that receive the IWF URL list for implementing the blocking of indecent images of children; our complaints procedures and the Code of Practice governing our relations with industry Members are also available on our website.
Co-funded by the European Union Safer Internet Thinkuknow INHOPE UK Council for Child Internet Safety Investors In People Child rights Connect Nominet European Financial Coalition