Audits and inspections
Our Hotline systems, assessments, security and processes are inspected by independent auditors such as forensic, academic and law enforcement professionals; the most recent being in June 2017 (PDF 422KB). The inspection found IWF to be compliant with best practice standards. Our information systems and security are also independently inspected and we are ISO 27001 compliant
An INHOPE quality assurance inspection was carried out in November 2014 by Terry Jones, an independent consultant employed by INHOPE. He concluded the IWF to be an “outstanding example of how a Hotline should operate”.
There have been four reviews of our role and remit, governance and procedures. These reviews included consultation with government, police and other key stakeholders.
In January 2014 we published the results of a human rights audit by former Director of Public Prosecutions Lord Ken Macdonald. You can read the results here.
Our policies, strategies and procedures are compliant with company law and charity commission regulations.
Our policies, minutes of our Board meetings, details of our Trustees and senior staff, our funders, accounts, details of companies that receive the IWF URL list for implementing the blocking of indecent images of children and our complaints procedures are also available on our website.