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Senior Management Team

Photo of IWF Senior Management Team

Chief Executive - Susie Hargreaves OBE

Susie Hargreaves OBE, IWF Chief Executive

Susie joined the Internet Watch Foundation (IWF) in September 2011 as Chief Executive.

She has worked in the charity sector for more than 25 years in a range of senior positions.

Susie is a Director of the UK Safer Internet Centre. She is also a member of the NCA CEOP Command Strategic Governance Group; the International Telecommunication Union (ITU) Child Online Protection Working Group; a Steering Group Member of UK IGF. She’s also an Executive Board member of the UK Council Internet Safety (UKCIS), a member of the “WePROTECT Global Alliance” International Advisory Board. Susie represents the IWF as a Core Participant on the internet part of the Independent Inquiry into Child Sexual Abuse (IICSA). She has also served as an expert advisor to UNICEF.

Susie is a Clore Fellow and was a finalist for a European Woman of Achievement Award in 2004 and PA Magazine’s ‘Best Boss of 2014’. She was also a finalist in the Executive of the Year 2017 category in the internet’s most prestigious industry awards in the UK, the ISPA Awards and a finalist in the prestigious European CEO Awards 2018. Susie was awarded an OBE in the Queen’s Birthday Honours in 2016 for ‘Services to Child Online Safety’. 

Deputy CEO/Chief Technical Officer - Fred Langford

Fred Langford, IWF Deputy CEO

Fred joined the IWF in December 2004 and is the Deputy CEO. Fred has over 25 years’ experience in the internet industry gained through positions with internet service providers, the Ministry of Defence and the US Air Force prior to joining the IWF. 
Fred is Chair of the UK Council for Child Internet Safety (UKCCIS) Technical Working Group, a member of the National Crime Agency (NCA) Child Exploitation and Online Protection (CEOP) Command Prevent Board, a member of The Commonwealth Cybercrime Initiative (CCI) Steering Committee, Child Abuse Image Database (CAID) Project Board and the Interpol STOPCAM group. 
Fred is a Trustee of The Marie Collins Foundation (MCF), a Certified Information Security Professional (CISSP), and a Chartered Director (ChDir) and Fellow of the Institute of Directors (FIoD).
In 2017 Fred was a finalist for Digital Leader of the year, and runner-up for New Chartered Director of the Year. 

Chief Operations Officer - Heidi Kempster

Heidi Kempster, IWF Director of Business Affairs

Heidi Kempster joined the IWF in June 2013 as Director of Business Affairs. She is responsible for all Finance, HR and Quality Assurance functions, including managing the welfare programme for staff, business strategy and managing performance and risk.

Heidi started her career in Local Government Finance and has worked in a number of positions and departments, including Education, Audit and Property. Before joining IWF she was part of the Senior Management team of two large academy schools, managing a large team of staff in Finance, Administrative, and HR functions, including developing Adult Learning and Community Sports Centres.


Director of External Relations - Emma Hardy

Emma Hardy, IWF Director of External RelationsEmma joined the IWF in April 2011. She is responsible for the media relations, public affairs and marketing of the IWF as well as engaging with communications teams in member companies and stakeholder organisations.

Emma started out as a journalist writing for a newspaper and magazine before taking internal communications and press office roles at Cambridgeshire Constabulary. She managed a communications team at a district council before coming to the IWF, first as Communications Manager, then Director. In April 2013 Emma became Director of External Relations leading an expanded department incorporating the IWF membership team.

She has a Multi-Media Journalism degree, is a qualified senior reporter and holds a Public Relations Diploma from the Chartered Institute of Public Relations (CIPR), where she is an Accredited Member.

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