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Complaints

Your views are important to us. If you'd like to appeal against an assessment leading to a notice to remove content or the inclusion of a webpage on the IWF child sexual abuse content block list please see our Content Assessment Appeal Process. 

If you'd like to make a general complaint about our service delivery including the behaviour of our staff see our General Complaints Process.

We take your views and complaints seriously, so please give us as much information as possible so that we can resolve any issue in the best possible way.

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