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As a precaution against the COVID-19 coronavirus, the Internet Watch Foundation will be operating at a reduced capacity. We provide a vital service for the public and are committed to staying open but there is likely to be a delay responding to reports, emails and calls. People can still report child sexual abuse imagery as normal here.

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Complaints

Your views are important to us. If you'd like to appeal against an assessment leading to a notice to remove content or the inclusion of a webpage on the IWF child sexual abuse content block list please see our Content Assessment Appeal Process. 

If you'd like to make a general complaint about our service delivery including the behaviour of our staff see our General Complaints Process.

We take your views and complaints seriously, so please give us as much information as possible so that we can resolve any issue in the best possible way.

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