The IWF has comprehensive processes in place to deal with complaints.
To appeal against an assessment leading to a notice to remove content or the inclusion of a webpage on the IWF child sexual abuse content block list please go to the IWF Content Assessment Appeal Process.
To make a general complaint about the IWF’s service delivery including the behaviour of members of staff see the IWF General Complaints Process.
KNOWN ISSUE: We are aware of a virus which incorrectly reports the IWF has locked your computer. This message is a known scam and further information is available here .