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Mon, 1st December, 2008
 
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IWF Website Feedback

As part of our ongoing improvement program we have provided this feedback service so our users can let us know their thoughts on the new IWF website. Any information provided will be used solely to improve our online communciations. The form is non-mandatory, so please fill in as much as you can. Thank you.

1. Personal Details
Your Name:
Your Email:
Your Occupation:
Your Age:
2. How did you hear about our website?
Search Engine (please state which one)
Referring Website (please state which one)
Police
Other (please specify)
3. What was the purpose of your visit to our website?
Reporting potentially illegal online content
General enquiry about the IWF
Media related query
Other (please specify)
4. How accessible do you find the information you are looking for?
Very easy to find
Reasonably satisfactory
Almost impossible to find
Could not find at all
5. How understandable do you find the language of the website?
Very easy to understand
Appropriate for the type of website
Hard to understand
Completely incomprehensible
6. How do you feel the visual design of the website affects the message of the website?
It works well, because the website is clean and clear
It makes the information harder to find
7. How complete do you feel the website is?
Perfect as it is
Lacks something (please state what)
Not close to completion (please state why)
8. Do you feel the website includes all the functions needed?
Yes
Most of them (please state any other you can think of)
Think it requires quite a few more functions (please state which ones)
9. What do you think are the best aspects of our website?
The pages are interesting and engaging
The pages load quickly
I can find what I am looking for quickly
I am able to navigate the site easily
Other, please specify
10. What do you feel are the general strengths and the weaknesses of the website?
11. Have you got any other comments regarding the website? I.E. how it can be improved?




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